Just got this in an email today:
In podcast Episode 25, I interviewed a client who has a policy with Healthy Paws - the first company to introduce such an app and she gave it rave reviews. More companies are likely working on a similar app to make the filing of claims easier which will allow policyholders to get their reimbursements much quicker.
If you have pet insurance, but haven't yet filed a claim - if you haven't already done so, call or email the company and request a medical record review now - before filing your first claim so they can determine ahead of time if your pet has any conditions that would be considered pre-existing. This will save time when you do file your first claim. And, it's nice to know information so that their aren't any surprises if a claim is denied for this reason.
What other ideas do you have that would make your pet insurance policy more customer and pet friendly?