Customer Service Matters When Purchasing Pet Insurance

Truth be known - the most frustrating thing about doing business with a company is usually the little things. Those recurring annoyances that drive you crazy until you've finally had enough and you find an alternative. This has always been the case, but I think the recent Coronavirus pandemic magnified the problem. Some companies thrived during the pandemic and are still thriving. It's a given that successful companies in any industry have a good product. After that, I believe customer service is what elevates some companies above their competitors. Some companies prioritize customer service and it is integral to their... Read more →