Perhaps the most frequent reason pet insurance companies deny reimbursement for treatment is because they determine that the condition was pre-existing when you purchased the policy. Your pet's medical record is the primary way a pet insurance company determines what conditions are pre-existing. As many of you know, I recommend asking the company that you choose to insure your pet to do a medical record review for a detailed look at your pet's past health history. This should be done after buying a policy and after the required waiting period for coverage to take effect, but within the first 30... Read more →